INSTANTSELECT

instantSelect is a one-time purchase at a price you choose, from the minimum shown at checkout (currently US$3). It is made by Rayyan Burondkar, trading as LoopBoard (“we”, “us”), and sold to you by Dodo Payments, our merchant of record, which processes payments and refunds under its own buyer terms. This Refund Policy sets out the refunds we offer, which are processed through Dodo Payments, and forms part of our License Agreement. Where Dodo Payments’ buyer terms or mandatory consumer law give you more rights than this policy, those rights apply.

In this policy, the purchase date is the date shown on your Dodo Payments receipt, and “14 days” means 14 days from the purchase date.

In short

• If instantSelect doesn’t work for you, for any reason, ask within 14 days and we’ll arrange a full refund if we can’t get it working.
• We don’t offer refunds for change of mind, except to customers in the EU and UK within 14 days (see below).
• After 14 days, purchases are not refundable, except for payment errors such as a double charge, or a request you made in time that we are still working on.
• A refunded license key stops working in every browser.

If it doesn’t work for you

If instantSelect does not work for you, for any reason, including a change Instagram has made, your browser, or the LoopBoard app being unable to download your posts, you can ask for a full refund. Your request must reach us within 14 days.

Please tell us briefly what went wrong. We will first try to get it working for you, and most problems are solved quickly. If we cannot get it working within 7 days of your request, we will arrange a full refund, even if the 14 days have passed by then.

Payment errors and unauthorised payments

We will arrange a full refund, at any time, if:

• you were charged twice for the same purchase by mistake;
• you paid but never received a license key, and we cannot send it to you.

If a payment was made without your permission, for example with a stolen card, tell us and we will investigate. Where appropriate, we will arrange a refund, subject to reasonable identity, payment and fraud checks and to Dodo Payments’ procedures. Your card issuer may also handle it through its own fraud process.

If you clearly paid more than you meant to by mistake, for example by typing an extra digit in the price field, tell us within 14 days and we will refund the difference between what you paid and what you meant to pay. Your license keeps working.

When refunds aren’t available

Unless the law requires otherwise, we do not offer refunds:

• for change of mind, for example if you no longer need instantSelect or bought it and did not use it, except to customers in the EU and UK under “Your right to cancel” below;
• after 14 days, except for the payment errors listed above and requests we are still working on under the 7-day rule above;
• if your license was disabled because it was shared, misused or obtained in breach of our License Agreement;
• for price changes: if the price goes down, a discount is offered or instantSelect becomes free, we do not refund the difference for earlier purchases;
• for part of the price: paying more than the minimum is part of the purchase price, not a separate donation. An eligible refund returns the full amount you paid, and we do not refund only the amount above the minimum, except for a mistaken overpayment described above.

None of these limits affect your statutory rights, for example if instantSelect is faulty or not as described.

After 14 days

After 14 days, purchases are not refundable for any reason other than the payment errors listed above, or a request that reached us within 14 days and that we are still working on under the 7-day rule. This includes if instantSelect later stops working, or stops working fully, because of changes to Instagram, browsers, the LoopBoard app, yt-dlp or other services, or because we stop developing, supporting or offering it. Our License Agreement explains what happens in those cases. This does not affect any statutory rights you have if instantSelect is faulty or not as described.

Your right to cancel

If you are an individual buying mainly for personal, non-business use and your billing country is in the European Union or the United Kingdom, you can cancel your purchase for any reason by emailing instantselect@theloopboard.com within 14 days. We will arrange a full refund through Dodo Payments. You do not need to give a reason, this applies even if you have already activated or used instantSelect, and you will never need to use a chargeback to exercise this right.

How to ask

Email instantselect@theloopboard.com from the email address you used to buy, with your order ID (it is in your Dodo Payments receipt email) and a short description of the problem. We aim to reply within 2 working days.

Refunds are processed by Dodo Payments, which may also review refund requests and grant refunds under its own buyer terms. Refunds for things not working are limited to one per customer, and we may decline requests that look like repeated purchase-and-refund or other abuse. This limit applies only to the refunds we offer voluntarily. It never applies to the payment errors listed above, to your right to cancel, or to any refund the law requires.

What happens after a refund

• A full refund means the whole amount you were charged for the purchase, including any taxes charged at checkout that must be refunded.
• The money goes back to your original payment method. Your bank usually shows it within 5 to 10 working days, depending on your bank.
• Your license key is disabled, and instantSelect stops collecting links in every browser where that key was active. Your saved list stays in your browser, so you can still copy it.

Chargebacks

Please contact us before opening a dispute or chargeback with your bank. We can usually help faster, and disputes are costly for a one-person business. License keys for disputed or reversed payments are disabled while the dispute is open, and permanently if the payment is reversed.

Your consumer rights

This policy does not affect any rights you have under consumer protection law in your country that cannot be excluded or limited by contract.

Changes to this policy

We may update this policy from time to time and will change the date at the top of this page when we do. The version in force on your purchase date applies to your purchase, unless a later version is more favourable to you.

Contact

instantselect@theloopboard.com · Discord

Rayyan Burondkar (LoopBoard), Dapoli, District Ratnagiri, Maharashtra, India. Our full postal address is available on request.

Questions about instantSelect? instantselect@theloopboard.com